Terms of Use

Welcome to StepsWeb, the specialist literacy programme which can be used by a non-specialist. These Terms of Use apply to the Learning Staircase range of software which includes StepsWeb. When you use StepsWeb, you are agreeing to these Terms of Use. Please read them carefully.

The StepsWeb programme will evolve and develop over time and, as a consequence, so will our Terms of Use. We will always make available the latest version of our Terms of Use on our websites and it is the latest version which will always be applicable.

By purchasing a licence for StepsWeb, you acknowledge that you have read and understood these Terms of Use. You also acknowledge that you have the authority to act on behalf of any organisation or individual for whom you are using StepsWeb or setting up a user account.

1.0 Definitions of Different Types of Users

  • Root Admin

    This is the owner of a school or institution account. They have the power to set up Teachers and Students and manage the account. The Root Admin is responsible for paying the bill and ensuring that our Terms of Use are complied with.

  • Teacher

    A Teacher can set up Students and create Classes. As such, they can access the student achievement records. The Teacher is responsible for making sure that their password is secure so that only they can access the student records. The Teacher is also responsible for ensuring that the Students they set up on StepsWeb use the programme in accordance with these Terms of Use.

  • Student

    The Student is the user of StepsWeb in a School or Institution.

  • Parent

    A Parent is the owner of an Individual or Home licence. The Parent is not a user, but has the ability to set up individual students (such as their child). The term ‘parent’ is used to describe the owner of the account, but that person might well be a teacher who has set up an individual user. The Parent is responsible the information entered in StepsWeb, such as user names, and for ensuring that any user they set up complies with these Terms of Use.

2.0 Use of the StepsWeb Software

The Learning Staircase grants you the right to use the StepsWeb software in accordance with these Terms of Use subject to the satisfactory payment of your licence fee. That right of use is limited to the licence period to which you have subscribed and is not transferable. The Learning Staircase reserves the right to terminate or not renew a right to use StepsWeb in the event of misuse of the site.

You must not transmit or input to the site any files which may damage any other person’s computing devices or software, content which may be offensive, or material which is violation of any law.

You must not attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any part of StepsWeb or its associated web sites.

Whilst every effort is made to ensure continuity of use of StepsWeb no guarantee is given to the availability of the software. StepsWeb is a web based programme which is totally dependent on access to the internet. The Learning Staircase can take no responsibility for the availability of the internet and the impact this may have on your use of StepsWeb. The Learning Staircase can also take no responsibility for any other reason for access to the StepsWeb website being denied such as your government restricting access to the web.

Anyone setting up a user in StepsWeb acknowledges that they have the appropriate authority to set up that user and manage their student records.

You must not use the StepsWeb site for commercial purposes without our express prior approval.

Any audio recordings, spelling lists or images which you record for StepsWeb become the property of The Learning Staircase as soon as you save them to StepsWeb. We will not use your audio recordings, spelling lists or images, but we need to be able to manage the database and this may include moving or copying those data files to another server. To maintain the efficient running of the StepsWeb server, we need to be able to freely move or copy these files and to do that we need to own them.

3.0 Confidentiality and Privacy

The Learning Staircase Privacy Policy applies to all Learning Staircase software. Please refer to that document for details of our privacy policy. You can access that document here.

4.0 Intellectual Property

The Learning Staircase owns the copyright and all the intellectual property contained in StepsWeb as well as the associated websites. This includes all the text, graphics, logos, images, icons, sound recordings, and the software itself. You must not copy, reproduce, print, display, publish, or create derivative works from any part of StepsWeb or its associated websites.

5.0 Limited Liability

To the extent permitted by law, The Learning Staircase excludes all liability and responsibility to you, or any other person, in contract, tort (including negligence), or otherwise, for any loss (including loss of information or data) or damage resulting, directly or indirectly, from any use of or reliance on StepsWeb or its associated websites.

We do not guarantee that StepsWeb will be provided without interruption or errors and we provide StepsWeb on an ‘as is’ and ‘as available’ basis.

If you suffer any loss or damage as a result of The Learning Staircase’s negligence or failure to comply with these Terms of Use, any claim by you against The Learning Staircase will be limited in respect of any one incident, or series of connected incidents, to your annual licence fee for StepsWeb.

StepsWeb is a literacy teaching tool and, like all teaching tools, its success depends entirely on how it is used. There are training videos and teacher manuals which are available to help you get the best from StepsWeb. We have numerous examples of people who have achieved significant results using StepsWeb and we are happy to share these and we will often use them as case studies. However, we make no guarantee of the outcome from using Steps and, in particular, we make no claim to cure any learning difficulty such as dyslexia.

6.0 Termination

These Terms of Use will continue for the duration of the licence period. At the end of the licence period, these Terms of Use will automatically continue for the period of your next licence, provided that you continue to pay the licence fee.

The Learning Staircase will not provide any refund for any unused part of a licence fee period.

The learning Staircase may take any of the following actions at its sole discretion:

  • Terminate your use of StepsWeb.
  • Suspend for any definite or indefinite period of time, your use of StepsWeb.
  • Suspend or terminate your access to any data.
  • Take the above actions in respect of any or all persons whom you have authorised to have access to your data.

7.0 Credit Card

The name that will appear on your statement will be THE LEARNING STAIRCASE.

8.0 Governing Law

You agree that the laws of New Zealand shall exclusively govern any disputes relating to these Terms of Use or any disputes arising from the use of StepsWeb.


The best way to contact us is by email at one of the following email addresses:

Our postal address is:
The Learning Staircase Ltd.
PO Box 582,
Rangiora 7440
New Zealand